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About Plano

Customer Satisfaction Survey

About Plano

city of plano hot air balloon In January 2004, CNN Money designated Plano its top place to live in the Western United States (cities over 100,000). Our community couldn't agree more. In a February 2004 survey, Plano citizens ranked their city as “the best or one of the best places to live in the Dallas/Ft. Worth Metroplex,” with a 72.7% approval rating.  Contributing to the quality of life, is Plano's wonderfully diverse community, with people from all over the globe calling Plano home, and Plano's award winning environmental awareness.


Located just 20 miles north of downtown Dallas, the City of Plano Opens new window enjoys a thriving economy, with abundant amenities and approval ratings.

  • award-winning schools
  • outstanding libraries
  • spacious parkland
  • internationally-recognized, accredited police and fire departments
  • easy access to four airports
  • a municipal government willing to partner with business for success
  • home to a number of corporate or regional headquarters for major employers like Bank of America Home Loans, HP Enterprise Services, Capital One Finance, JCPenney Corporation, Inc., Frito-Lay, Dell Services, Dr. Pepper Snapple Group, Inc, and many more.

haggard parkDemographics*

Population — 208,242 (16 years and older)

Educational Attainment (25 years and older) — Graduate degree or professional degree 21.3%, bachelor's degree 30.6%, associates degree 7.3%

Median Household Income — $81,475

Occupations — Professional, scientific, management, administrative, waste management 18.4% / education, health care, social assistance 17.4% / finance, insurance, real estate, rental and leasing 12.6% / retail 11.2% / manufacturing 10.2% / arts, entertainment, recreation, accommodation, food services 8.5% / information 4.2% / construction 4.1% / other services except public administration 5.4% / wholesale 3% / transportation, warehousing, utilities 2.5% / public administration 1.5% / agriculture, forestry, fishing, hunting, mining 0.9%

* U.S. Census, 2012 American Community Survey 1-Year Estimates


Plano continues to garner national accolades for its quality of lifestyle, environmental initiatives and opportunities for economic development. Worthy of note are the following accomplishments:

  • In 2008, Collin County has been rated 14th on's 2008 list of "America's best places to raise a family." Great schools, low crime and a desirable cost of living help make Collin County a haven for families. Plano is the largest city in Collin County.
  • In 2007, Plano received the Governor's Community Achievement Award for outstanding environmental community improvements (also received in 2001).
  • In 2006, Plano received the Texas League of Women Voters' Government Award for Excellence in Environmental Awareness. 
  • downtown railcarIn 2004, CNN Money designated Plano its top place to live in the Western United States (cities over 100,000).
  • In 2004, Plano’s citizens' survey ranked Plano as “the best, or one of the best, places to live in the Dallas/Ft. Worth Metroplex,” with a 72.7% approval rate.
  • In 2002, Plano was ranked 9th by The Ladies’ Home Journal as one of "The Best Cities for Women with Population under 300,000."
  • In 2001, Plano was designated the Fifth most "Kid Friendly" city  in the U.S. by the Children's Environmental Index.
  • In 2001, Plano received the Gold Award for Excellence in Household Hazardous Waste Reuse Program from the Solid Waste Association of North America.
  • In 2001, Plano received the Kroger Program Scholarship for the Great American Cleanup.
  • In 1997, Plano was rated the 8th Safest City in the U.S. according to the F.B.I.

Visit our New to Plano section for community links.

Source: City of Plano Opens new window Website